All of the tiers offer attended and unattended access, file sharing, remote printing, and device management, and device management ranging from up to 200 to up to 500 depending on the tier. There are also three TeamViewer business options, Single User, Multi-User and For Teams. It's for private, non-commercial use only, although in addition to accessing your own computer remotely you may, for example, help out a friend or relative remotely – handy if you're in a government-mandated lockdown, for example. Variable pricing per endpoint available through TeamViewer websiteįor individuals, there's the eponymous TeamViewer remote support software. Includes 30 licensed users, allowing three users to operate one session Includes 15 licensed users, allowing one user to operate one session Splashtop (opens in new tab) offers a wide variety of remote access products for almost every conceivable use case.įirst, there are classic tools for IT teams and MSPs (opens in new tab) supporting both internal users and external customers: Remote Support, which gives both attended and unattended access to servers and computers, and SOS On-Demand Support, which is a simpler feature for providing remote break/fix assistance to individuals using Windows, Mac, iOS and Android devices. The lowest tier is $30 per month ex VAT for 25 unattended access agents, going up to $1,250 per month ex VAT for 2,500 agents. Support is the more comprehensive of the two, providing remote meetings, file transfer, remote support, remote printing, unattended access, VoIP, chat, reporting dashboard remote diagnostics and more, depending on which tier you're signed up to.Īs the name would suggest, Access focuses on unattended access, with security and device management at its heart.Ĭontrol Support pricing starts from $19 per month ex VAT for the lowest tier, One, rising to $35 per month ex VAT for the next tier up, Standard, and $45 per month ex VAT for the top tier, Premium.Ĭontrol Access is priced per number of 'unattended access agents', which is to say ConnectWise client software installed on the computer to be remotely accessed. ConnectWise Controlįormerly known as ScreenConnect, ConnectWise Control (opens in new tab) is focused on providing remote IT support, rather than users accessing their own computers remotely from another device.ĬonnectWise Control is subdivided into two options: Support and Access. There are other features included across all tiers of LogMeIn Pro, such as remote printing, 1TB of cloud-based file storage and unlimited users. Official apps are available to download for iOS, iPadOS, macOS, Android (via Google Play or Amazon) and Windows, or if for whatever reason that doesn't suit you can use a compatible browser. The solution offers numerous ways to access your computer remotely.
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